Returns & Exchanges
At Ledisa, we want you to be completely satisfied with your fashion purchase. If you are not happy with your order, you can return or exchange any unworn items with tags attached within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your items in their original packaging, ensuring all original tags are intact and including the provided packing slip.
Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a pickup.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing